Client Service

Client Service Professionals

  • Institutional Client Service
    Average 19 years of industry experience

    Knowledgeable service teams are aligned to each investment team

    Incentives are tied to the long-term success of each investment team
  • Intermediary Client Service
    Average 12 years of industry experience

    Knowledgeable service teams dedicated to the defined contribution, broker dealer and financial advisor channels

Client Service Commitment

We understand the importance of building a lasting trust with our clients, so we endeavor to put our clients first. We view our client relationships as partnerships. We mutually agree on service expectations, we communicate openly about our strategies and our investment teams and we are committed to delivering strategies that apply a consistent process in all market environments.

Clear Expectations

We have experience meeting the unique needs of institutional investors, including endowments, foundations and corporate and governmental plans. At the beginning of all of our relationships we mutually agree on a set of service and performance expectations with clients that establish a framework for a long-term partnership.

Direct, Open Communication

We believe simple, direct relationships are the foundation of high quality client service. Each client has an experienced professional to guide them throughout the tenure of their relationship with Artisan. Our knowledgeable professionals strive to establish a consistent dialogue with our clients, through every market condition, in an effort to ensure they are well informed about all aspects of their portfolios.

Product Consistency and Integrity

We offer separate account management and mutual fund vehicles for each of our principal strategies. For selective strategies, we also offer collective investment trusts. Across all account types the investment approach of each strategy is applied consistently through all market environments. We ensure the integrity of each of our investment strategies by taking a long-term perspective that emphasizes sustainability over growth and having a willingness to close strategies when capacity limits are reached.